Appendix

This page lists all possible Status Codes and their Description in the Transfer Wallet API, as well as additional Lists.

Status Code Overview

Code	Response Message	Description	Related API
0	No error	Request Success	All APIs
2	The balance is not enough	Insufficient Balance	Transfer, Full Withdrawal
3	The transaction already exist	Transaction already exists	Transfer, Full Withdrawal
4	The transaction doesn't exist	Transaction does not exist	Query Transaction Detail
5	Game is not found	Games does not exist or has been removed	Open Game, Query Bet Logs, Query Bet Detail, Query Bet Replay
6	The username already exist	Player Account already exists	Create Player
7	Internal server error	System internal error	All APIs
8	The User is not exist	Player does not exist	Query Player Balance, Transfer, Full Withdrawal, Open Game, Query Bet Detail
10	Agent code was not found or block	Agent does not exist or is blocked	Get Access Token
11	Parameters error	Parameter error	All APIs
14	The BetId is not exist	Query Bet Logs does not exist	Query Bet Detail, Query Bet Replay
19	Invalid account	Invalid Player Account	Query Player Balance, Transfer, Full Withdrawal, Open Game
20	Member wallet is temporarily locked	Player wallet temporarily locked	Transfer, Full Withdrawal
35	The transaction is pending	Transaction processing	Transfer, Full Withdrawal, Query Transaction Detail
37	The Function is not supported	Function not supported	Query Bet Detail, Query Bet Replay
38	Query not allowed as the betId has expired	Transaction detail/replay has exceeded query time	Query Bet Detail, Query Bet Replay
77	Too many request, please try again later	Too frequent requests	Query Bet Logs, Query Daily Report, Query Player Report
78	Operator card spinId was used	Item ID has been used	Send Operator Card, Send Simple FreeSpin Operator Card
81	Branch config not found	Branch configuration not found	Query Player Balance, Transfer, Full Withdrawal, Open Game, Query Bet Logs, Force Logout, Query Player Session
82	Please check siteId is for this player	siteId does not match Player	Open Game
83	Signature verification failed	Signature verification failed	All APIs that require verification
84	Encryption failed	Encryption failed	All APIs that require encryption
85	Key config setting error	Encryption setting read exception	All APIs
86	Game is restricted	Games rejected due to restrictions	Open Game, Send Operator Card, Send Simple FreeSpin Operator Card, Send Simple FeatureGame Operator Card
87	Invalid item parameter value	Operator Card Parameter Combination Error	Send Operator Card, Send Simple FreeSpin Operator Card, Send Simple FeatureGame Operator Card
88	Only one item can be active at a time in the same game	Item cannot be Triggered simultaneously	Send Operator Card, Send Simple FreeSpin Operator Card, Send Simple FeatureGame Operator Card
89	The item has not been used yet, or the spinId does not exist	Item not yet used, cannot query results	Send Operator Card, Send Simple FreeSpin Operator Card, Send Simple FeatureGame Operator Card
100	The server is busy, please try again later	Service is busy	Open Game

Error Code Classification

Success Codes

Code	Description
0	Request Success, no error

Player Management Errors

Code	Description	Possible Cause	Handling Suggestion
6	Player Account already exists	Creating Player with an already registered Player Account	Use a different Player Account
8	Player does not exist	Querying or operating on a non-existent Player	Confirm PlayerID or Player Account is correct, call Create Player API first
19	Invalid Player Account	Player Account format error or abnormal Status	Check Player Account format and Status
20	Player wallet temporarily locked	Player wallet temporarily locked for some reason	Try again later or Contact Customer Support Team

Transaction Related Errors

Code	Description	Possible Cause	Handling Suggestion
2	Insufficient Balance	Insufficient Balance for withdrawal or Bet	Check Player Balance, ensure it is sufficient
3	Transaction already exists	Using a duplicate transaction ID (transId)	Use a new unique transaction ID
4	Transaction does not exist	Querying a non-existent transaction record	Confirm transaction ID is correct
35	Transaction processing	Transaction is being processed, not yet completed	Wait or query transaction Status
37	Function not supported	The queried transaction does not support this API function	Confirm the transaction is not within the queryable range
38	Transaction detail/replay has exceeded query time	Transaction occurred more than 30 days ago	Contact Customer Support Team
78	Item transaction ID duplicated	Item ID has been used	Change spinId parameter

Game Management Errors

Code	Description	Possible Cause	Handling Suggestion
5	Games does not exist	Using an invalid Game Code or Games has been removed	Confirm Game Code is correct
82	siteId mismatch	siteId does not correspond to Player	Contact Customer Support Team, provide logUUID
86	Games rejected due to restrictions	Games cannot be opened due to currency, line, etc.	First confirm Game List document Description, Contact Customer Support Team, provide logUUID
100	Service is busy, cannot generate new Games link	Service has reached the maximum number of users, refusing more Players to ensure quality	Try again later

Query Bet Log Errors

Code	Description	Possible Cause	Handling Suggestion
14	Query Bet Logs does not exist	Querying a non-existent Query Bet Logs or incorrect txTime	Confirm betId and txTime parameters are correct

System Level Errors

Code	Description	Possible Cause	Handling Suggestion
7	Internal server error	Server internal error	Contact Customer Support Team, provide logUUID
10	Agent error	agentId or secret is incorrect, or Agent is blocked	Check Authentication information, contact administrator to confirm Status
11	Parameter error	Request parameters are missing, format is incorrect, or do not meet requirements	Check all Required parameters and format
77	Too many requests	Too many requests sent in a short period	Reduce request frequency, try again later
81	Branch config not found	System configuration missing	Contact Customer Support Team
83	Signature verification failed	Signature calculation error or incorrect request header	Check signature generation logic and request header
84	Encryption failed	Encryption key error or incorrect encryption method	Check encryption configuration and implementation
85	Encryption setting read exception	System unable to read valid Key information	Contact Customer Support Team
87	Operator Card Parameter Combination Error	Please check the Operator Card sending rules for the corresponding API	Reconfirm parameter rules or Contact Customer Support Team
88	Item cannot be Triggered simultaneously	Player has another active card in the Games that has not been used	Please ask the Player to re-enter the corresponding Games and use it before sending
89	Item not yet used, cannot query results	Item not yet fully used	Reconfirm if Item has been used or if Item has expired and does not exist

Authentication Related Error Details

10 - Agent Error

Occurs in the /v2/auth API, possible causes:

1. agentId does not exist: Using an unregistered Agent ID
2. Incorrect secret: The secret parameter after decryption does not match agentId
3. Agent is blocked: Agent ID is disabled by the system

Handling Suggestion:

• Confirm agentId and secret are correct
• Contact Customer Support Team to check Agent Status
• Check if x-agentid request header and agentId in the body are consistent

83 - Signature verification failed

This is the most common Authentication error, possibly caused by the following reasons:

1. Incorrect signature string concatenation order

   • The correct order should be: agentId + timestamp + nonce + cipherText
   • Use SHA256 (not HMAC-SHA256) for hashing

2. Timestamp verification failed

   • Operator and server time difference exceeds the allowed range (usually ±1 minute)
   • Incorrect timestamp format (should be 13-digit millisecond timestamp)

3. Nonce verification failed

   • Used a duplicate nonce value (must be unique for each request)

4. Missing or incorrect request headers

   • Missing required headers: x-agentid, x-timestamp, x-nonce, x-signature
   • Request header values are inconsistent with the values actually used for signature calculation

Handling Suggestion:

• Refer to Authentication Overview to check the signature generation logic
• Ensure server time synchronization (using NTP)
• Generate a new nonce for each request
• Confirm all request headers are correctly set

84 - Encryption failed

Encryption/Decryption related errors:

1. Incorrect encryption method: Must use AES-256-GCM
2. Incorrect key: Encryption key configuration is incorrect
3. Incorrect data format: Data format before encryption is incorrect

Handling Suggestion:

• Check if the encryption implementation uses AES-256-GCM
• Confirm the encryption key is correct
• Refer to the encryption example in Authentication Overview

Game Kind Mapping Table

Code	Description
1	SLOT

Language

Code	Description
en	English (Default Language, if VP does not support the corresponding Language then default Language)
zh-Hans	Simplified Chinese
th	Thai
my	Burmese
id	Indonesian
vi	Vietnamese
jp	Japanese
pt	Portuguese
ko	Korean
tl	Tagalog
hi	Hindi
ms	Malay
bn	Bengali
es	Spanish

Currency

info

The "Games display 100:1" for MYR1 and THB1 only affects the amount display ratio within Games. API value transmission does not require ratio conversion, just send 1:1.

Code	Description
AUD	Australian Dollar
BDT	Bangladeshi Taka
BRL	Brazilian Real
CAD	Canadian Dollar
CNY	Chinese Yuan
COP	Colombian Peso
EGP	Egyptian Pound
EUR	Euro
GBP	British Pound
HKD	Hong Kong Dollar
IDR	Indonesian Rupiah (1:1000)
IDR1	Indonesian Rupiah (1:1)
INR	Indian Rupee
JPY	Japanese Yen
KHR	Cambodian Riel
KRW	Korean Won (1:1)
KRW1	Korean Won (1:1000)
LAK	Lao Kip (1:1000)
LAK1	Lao Kip (1:1)
LKR	Sri Lankan Rupee
MMK	Myanmar Kyat (1:1000)
MMK1	Myanmar Kyat (1:1)
MXN	Mexican Peso
MYR	Malaysian Ringgit
MYR1	Malaysian Ringgit (Games display 100:1)
NGN	Nigerian Naira
NPR	Nepalese Rupee
NZD	New Zealand Dollar
PHP	Philippine Peso
PKR	Pakistani Rupee
SGD	Singapore Dollar
THB	Thai Baht
THB1	Thai Baht (Games display 100:1)
USD	US Dollar
USDT	Tether
VND	Vietnamese Dong (1:1000)
VND1	Vietnamese Dong (1:1)
ZAR	South African Rand

Transaction Source Code

Code	Description
1	Normal Bet
2	Task System
3	Prize
4	System Reward
5	Treasure Chest
6	Cash Ticket
7	Multi Quest
8	Card
9	Operator Card

Feature Mode

Used to indicate the additional Games mode Triggered or used when Normal Bet (betSourceId = 1).

Code	Description
0	baseGame
1	freeGame
2	buyBonus
3	buyBonusWithGem
4	extraBet

Related Documentation

• Authentication Overview
• API Usage Description